FAQ's

1. How long does it take to process my order?

Orders are typically processed within 1–2 business days after they are placed. You will receive a confirmation email once your order has been shipped.

2. How long does shipping take?

Most orders are delivered within 4–7 business days across India. Delivery times may vary depending on your location and courier service availability.

3. Do you offer free shipping?

Yes, we offer free shipping on eligible orders unless otherwise stated on the product page.

4. How can I track my order?

Once your order has been shipped, you will receive an email with your tracking details so you can monitor your shipment.

5. Do you offer Cash on Delivery (COD)?

Cash on Delivery is available for eligible locations. You can check whether COD is available for your area during checkout.

6. Can I cancel my order?

If your order has not yet been processed or shipped, you may request a cancellation by contacting us as soon as possible. Once an order has been shipped, it cannot be cancelled.

7. What should I do if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the product. We will review your request and work to resolve the issue promptly.

8. What if my package is delayed?

Delivery times are estimates and may occasionally be affected by weather, holidays, or courier delays. If your order is taking longer than expected, please contact us and we'll help you track it.

9. Is my payment information secure?

Yes. We use secure payment gateways to help protect your payment information during checkout. We do not store your payment details.

10. What payment methods do you accept?

We accept major payment methods available during checkout, including credit/debit cards, UPI, net banking, wallets, and other supported payment options.

11. Can I change my shipping address after placing an order?

If your order has not been shipped yet, contact us as soon as possible. We will do our best to update your shipping address before dispatch.

12. How can I contact customer support?

If you have any questions or need assistance, please email us at:

Email: divyaparchani33@gmail.com

Our customer support team will get back to you as soon as possible during business hours.